What is the 360 Service?
360 Service is ForkFocus’s commitment to supporting the complete material handling order—not only the product itself.
Our team helps review the forklift, attachment or parts requirement, confirms the order details and stays involved through delivery and after-sales support.
What Our 360 Service Covers
A complete solution needs more than a product recommendation. Our service connects technical matching, order control, delivery planning and long-term support.1. Requirement Review
Confirm load dimensions, weight, packaging, working conditions and expected result.
2. Technical Matching
Check capacity, dimensions, interface, hydraulic requirements and attachment compatibility.
3. Solution Optimization
Balance performance, service life, maintenance needs and total purchasing cost.
4. Order & Quality Control
Confirm drawings, specifications, packing details and required tests before dispatch.
5. Delivery Coordination
Match packing and shipment method to cargo size, urgency and destination.
6. After-Sales Continuity
Provide technical communication, parts support and practical follow-up after delivery.
Shipment Is Part of the 360 Service
1. Packing Review
Check dimensions, protection and loading suitability.
2. Route Comparison
Compare express, air, LCL and FCL when applicable.
3. Shipment Coordination
Align product readiness, documents and booking.
4. Delivery Follow-up
Track key milestones and respond to exceptions.
Additional Value Beyond the Order
Our value continues beyond product delivery. Years of forklift industry experience help us understand the commercial and operational decisions behind every order.Practical industry support may include:
- Product and market information that supports planning and decision-making.
- Technical documents, product materials and training support for long-term cooperation.
- Coordination for special projects, customized requirements and multi-product orders.
- Fleet and maintenance suggestions based on application, service life and operating cost.
works for your need.
more than 100 products for your choice. There could be one of your forklift solutions.
