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Timely forklift parts supply
Delays in parts supply can disrupt operations. Even one day of downtime can be costly.
ForkFocus supplies forklift spare parts to forklift and construction equipment dealers. With more than 10 years of experience serving these businesses, we understand their parts supply needs.
We supply a range of forklift spare parts for brands including Hangcha and Heli.
Working with us, you’ll receive:
Confirm the correct parts
- We keep you informed from ordering through delivery.
- We check the part identity against your requirement, then check the prepared items against the order.
Stock and preparation
- We maintain sufficient stock of common forklift spare parts to support faster supply. Common or stocked parts are prepared in seven working days; special or non-stock parts in 15 working days.
- These periods end when the order is ready for shipment; shipping and customer receipt are separate.
- Imported-part lead times are confirmed case by case because overseas stock-preparation and import customs-clearance times vary.
- We supply parts for many Chinese forklift brands, including Hangcha and Heli.
Photos and item labels
- Parts are photographed before and after packing.
- Each part has its own label. Part descriptions can also be provided in your requested language.
Packing and delivery
- Parts are packed and secured to help protect them during transport.
- Photos, item labels and packing details help you check the order before shipment.
Send the details you have
- Forklift brand and model or serial number.
- Part number or a clear part photo.
- Quantity and delivery destination.
Our quotation support
For a multi-item order, send one parts list with quantities and the delivery destination. We can help identify missing references before quotation.
For additional references, see the forklift parts catalogue, or contact ForkFocus about your parts order.
How We Handle Your Spare Parts Order
Confirm your requirement
Discuss the requirement before ordering so the proposed part matches the component you need.
Match the part identity
Cross-check the part number, description and photo before ordering.
Prepare the parts
Prepare the agreed parts for the order. We maintain stock of common forklift spare parts.
Check the prepared parts
Check the prepared parts again against the confirmed order before packing.
Photos and item labels
Photograph each part and its label. Organize the photos by the item numbers on the proforma invoice so you can check the prepared order.
Standard packing for export
Pack for export
Standard packing uses cartons and pallets. Wooden boxes may be used according to the parts and shipment. Packages are secured for the transport conditions.
Identify parts by number or equipment photographs
What can be sent with a parts request?
Send the forklift model or serial number, part number or clear part photograph, quantity and destination.
What if the part number is missing?
Send the equipment and component information available so the missing reference can be identified before quotation.
How should a multi-item request be organized?
Send one parts list with quantities and the delivery destination.
How are the prepared items checked?
The prepared parts are checked against the confirmed order before packing.
What do the photographs and labels show?
Item photographs and labels help check the prepared order; they should correspond to the item numbers in the quotation or proforma invoice.
How are delivery expectations confirmed?
Use the stated preparation scope and the confirmed shipment arrangements; preparation time and customer receipt are separate.
Spare part Inquiry
Complete Guide For Buying Forklift Parts In China
Ordering replacement parts requires the correct forklift and component information. Similar-looking parts can have different specifications.
The guidance below explains what to provide for large and small components and what to compare before ordering. See the forklift parts FAQs for related questions, or the ForkFocus forklift range when planning an equipment purchase.
get to know more how to buy forklift parts step by step
Forklift and Part Identification
Clear nameplate and part photos help ForkFocus check the correct replacement. Send the details you have; we can help confirm what is missing.
Forklift nameplate
- Brand and model of the forklift.
- Serial number from the nameplate.
- Engine model for engine-related parts.
Part markings and dimensions
- Part number or visible markings.
- Part name, quantity and photos.
- Dimensions or mounting details when needed.
No part number? Send close-up photos and a wider photo showing where the part is fitted. For forks, tyres or mast components, include the relevant dimensions and mounting details.
Small Parts: Part Numbers and Photo Examples
Similar-looking components can have different specifications. Match the part number and the physical details before ordering.
If you have the part number
- Copy the complete reference: include letters, digits and any suffix.
- Show the source: photograph the component marking, label or parts-book entry.
- Identify the truck: include its model and serial number.
If the number is missing or unclear
- Send clear photos: show both sides, markings and mounting points.
- Show where it fits: include a wider photo of the assembly.
- Include dimensions: measure the relevant diameter, width or mounting dimensions when requested.
Compare the Part and the Quotation
Compare the proposed replacement and the quotation terms, as well as the unit price.
| What to compare | What to confirm before ordering |
|---|---|
| Part identification | Match the quotation to your parts-book reference, forklift model and component photos. See the ForkFocus forklift range when planning a replacement truck. |
| Quality and service life | Confirm the proposed part specification and quality option. Compare replacement frequency and downtime as well as purchase cost. |
| Replacement-part warranty | Confirm the coverage, duration and claim procedure in the parts quotation. Warranty terms differ between suppliers and parts. |
Forklift warranty and after-sales guide: this guide covers new forklifts. Replacement-part coverage must be confirmed separately in the parts quotation.
ForkFocus parts support
Forklift parts are not universally interchangeable. ForkFocus checks the proposed replacement against your forklift and the component you need.
- Part identification: send the part number or photos for review.
- Order terms: confirm replacement-part warranty and preparation time; shipping time is separate.
We provide quality service and warranty support, plus genuine Chinese-brand forklifts at affordable prices.
Send your part number or photos through the Spare Part Inquiry form.
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